Refund Policy
30-Day Money-Back Guarantee: We offer a 30-day money-back guarantee on all our services. If you are not satisfied with your purchase for any reason, you may request a refund within 30 days from the date of purchase.
Eligibility for Refund: To be eligible for a refund, you must meet the following criteria:
- Your refund request must be made within 30 days of the original purchase date.
- Your purchase must be made directly through Coach Expert. Refunds are not available for services purchased through third-party vendors.
- The service must not have been fully utilized or completed. Refunds will not be issued for services that have been fully delivered.
Refund Process: To request a refund, please contact our customer support team at [email address] with your refund request. You may be asked to provide proof of purchase and a brief explanation of the reason for your refund request.
Refund Timeline: Once your refund request is received and approved, we will initiate the refund process. Refunds are typically processed within 5-7 business days, depending on your payment method and financial institution.
Cancellation of Services: If you wish to cancel your services and request a refund, any remaining unused portion of the service will be refunded based on the pro-rated amount.
Exceptions:
- Coach Expert reserves the right to deny refund requests in cases of suspected abuse or misuse of our services.
- Refunds will not be issued for services that have been used in violation of our terms and conditions.
- Coach Expert reserves the right to modify or update this refund policy at any time without prior notice.
Contact Us: If you have any questions or concerns regarding our refund policy, please contact us for assistance.
We strive to ensure the satisfaction of all our customers, and we appreciate your understanding and cooperation regarding our refund policy.